Our services include but are not limited to:
- Management Level - Director of Information Technology Assistance
- Proactive monitoring and alerting for your entire system
- Vendor Management
- Help Desk for all users, including but not limited to:
- Windows Operating Systems
- Word Processing Software
- Email Systems
- Document Management systems
- System Administration
- Add and Maintain users accounts
- Add and Maintain Email Addresses
- Maintain Printer Shares
- Trouble Ticketing System to Track Issues
- Monitoring and Management of Servers, Email Systems, Internet Access, Databases, and Firewalls
- Monitoring and Management of Backup, Anti Virus, Anti Spam Systems
- Monitoring and management of System Security
- Hardware Repair of Servers and Computers
- Installation of New Servers, Computers, Printers, and Software
- Network Cable Testing and Certification
- Server and Computer Disaster Recovery
- Monitoring and Management of Operating System and Application Software Security Patches
- Ordering Equipment, Accessories, and Supplies